Frequently Asked Questions

Will Pippity slow down my site?

Never! The core Pippity file included on your website is less than 1Kb! The popup loads after the rest of your site and only for a user who's about to see it.

What browsers does Pippity run in?

All popups are compatible down to IE6! For the back end, we recommend the most recent versions of Firefox or Chrome.

Can I switch my copy of Pippity to a different site later on?

Yep! You can login to Pippity.com anytime to change which domain your copy is connected to.

Can I use Pippity to make Popups for Clients?

Absolutely! We know the technical side of designing a custom popup can be a pain so we made Pippity as easy as possible to theme. Leave the complicated stuff to us - just bring a bit of your HTML/CSS skills.

Will my popups quit working if my license expires?

No way. If your license expires, your popups will still work just fine. You won't have access to product updates, new popup themes or the product support that we offer.

Will Pippity work on Joomla or Drupal sites?

Sadly, no. Pippity has been specifically developed and formulated to work with WordPress. It leverages core WordPress functionality and won't work on other content management systems. Please note, you can't use Pippity with the hosted WordPress.com service at this time.

Can I purchase a personal license & upgrade later?

Sure. You can buy a personal license and if you love Pippity (we know you will), then you're welcome to upgrade to a Business or Developer license. You can upgrade directly from the form settings page. How easy is that?

Do you offer refunds?

Of course - if you have trouble with Pippity let us know and we'll do what we can to resolve it. If you're still not happy with Pippity just let us know and we'll issue you a refund.

Do you have an affiliate program?

We currently do not have an affiliate program. However, shortly we will be offering an invitation only program for those who are the most interested in becoming an affiliate of this great product. More details will be coming soon. Why invitation only you ask? We want to make sure we have all of the kinks worked out of the affiliate program before we do an open enrollment. Be patient, we are sure it won't be too long before we open the program up to everyone.

What email service does Pippity work with?

Currently, Pippity is set to work with Aweber, InfusionSoft, OfficeAutopliot/SendPepper, MadMimi, MailChimp, Mail Poet (formerly Wysija), iContact, GetResponse, 1ShoppingCart, Campaign Monitor, Constant Contact, MyEmma, Feedburner, Silverpop, DadaMail, Vertical Response, Interspire, Active Campaign, Email Broadcast, HubSpot, Ymlp, Gravity Forms and Tribulant. We're adding new services as fast as we can. If there is a service you don't see, let us know and we will do what we can to get it added. Any form can be used with our manual form connector.

Does Pippity Require WordPress?

Yes it does.